SAP CX Workbook/Business process diagram

[former_member836106]

Hello,

Is there any workbook/BPD available for customer experience CX cloud solution for sales and services.

Please share the link if any.

Thanks,

Faizan

[c_cahill]

Hi Faizan,

Thank you for your query.

Please see the below SAP Help file which should suffice this.

https://help.sap.com/docs/SAP_CLOUD_FOR_CUSTOMER/5d3ae4aa1f174b2cb6ec625c93ef8884/e5ca1cf5e91f499caf...

Hope this helps.

Kind Regards,

Ciaran