SAP Customer Data Cloud Back and Restore

[Rvanjari]

Hi All ,

I wanted to check backup and restore option in SAP customer Data cloud. are there option to backup CDC or one/more of the sites? And is it possible to restore?

Many Thanks,

Ruchita

[Preeti1]

Hi @Rvanjari ,

Good day.

As you are aware, there is no out-of-the-box functionality in CDC for Backup or Restore. But you can consider the following options for taking backup.

1. Site Policies and Email Templates Backup:

   • You can back up all site policies and email templates using the accounts.getPolicies API.

2. User Data Export:

   • You can periodically export user data using CDC's Data Access API or Bulk Data Extracts to create backups.
   • The exported data can be securely stored and used for restoration if required.

Regards,
Preethi G
SAP CDC Developer