SAP Customer Checkout Synchronization No Data

[kingastrong]

Hello

I have a problem with SAP Customer Checkout

While trying to sync Clients and Articles , the synch works well but not data is returned , here is the error:

How to fixe it , thanks

[kingastrong]

I Upgraded to the latest B1i scenarios version for Sap Customer checkout 3.7.92 , followed all the step , downloaded the latest SAP Customer checkout version , but still same problem , synchronization work but do not return anything.

[former_member801430]

Hi Samba ,

Was this resolved?

[anderson_schmitt]

Hello kingastrong ,

In this case, I suggest you to open an incident to SAP Support, then they may have a look in your environment.

There are dedicated components for SAP Customer Checkout. If you are a SAP BusinessOne partner, then you can create the ticket from
SAP Business One Portal: Component SBO-INT-CCO

If you are not using SAP BusinessOne, you can report tickets directly from the SAP Incident reporting system: Component IS-SE-CCO

Regards,
Anderson

[kingastrong]

Ok thanks !

[anderson_schmitt]

Hello Samba,

What is the version of SAP Customer Checkout?
What is the version of SAP Business One?
What is the version of B1if scenarios?
If the scenarios is not updated, please review the SAP Note 2163033 and update the scenarios to the latest version and try to run the synchronization again.

Regards,
Anderson

[kingastrong]

Hello Mr Anderson

-I have SAP Customer Checkout 06 SAPCUSHK06 Patch level 22

- SAP B1 9.3 Patch level 5

-B1If Scenario sap.CustomercheckoutUI version 3.3.64 and Setup design version (sap.CustomerCheckout package filter , sap.POS.CreateUpdateTable ) version 2.0.0

do you think that i have a version problem ?

I will check the Note