on 2020 Jun 26 8:48 AM
untitled.pngHello Team,
I have posted a sales receipt in SAP Customer Checkout Version 2.8.2.
After posting the document, The receipt entry is not showing in SAP Customer monitor & when i re-post the document getting an error like "error while sending data to external system".
In the sales receipt, Item A is configured with Taxcode KGST12 in TaxgroupAR.
In this taxcode, We have include tax amount & Cess amount.(Attached Picture for your reference)
While checking the message log in Integration framework, This was the message
"com.sap.b1i.xcellerator.XcelleratorException: XCE001 Nested exception: com.sap.b1i.bizprocessor.BizProcException: BPE001 Nested exception: com.sap.b1i.utilities.UtilException: UTE001 Nested exception: com.sap.engine.lib.xml.util.NestedException: Msg 8152, State 22001: String or binary data would be truncated"
But I was ale to generate the Sales Receipt with Taxcode GST12 in TaxgroupAR where the third line was not present in the Image attached.
Is this error due to the Taxcode issue?
Is there any solution for this?
I am currently stuck with this issue & badly need help from SAP Customer Checkout community.
Request clarification before answering.
Hi deepak.ramesan
It seems that there is a mismatch of the supported length of a taxcode between CCO/B1 and the customercheckout database. In a quick view into my databases in B1 (OVTG.Code) the length can be 8 characters - but in customercheckout database the possible length is just 5 (salesitem.taxratetypecode) characters.
Maybe that helps for a faster solution with the sap incident.
Best Regards
Klaus
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Hi Deepak, I would suggest to open an sap incident via the launchpad, https://launchpad.support.sap.com/.
If the issue is really important you can select a higher priority and get a faster answer directly from CCO team.
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