SAP Customer checkout manager HTTP Status 404 - Not found

[silambarasan_RS]

Dear expert,

I'm trying to start the SAP Customer Checkout Manager. The browser returns an error HTTP status 404 - not found the origin server did not find a current representation.

I did following:

The extract of the ccos.war file has finished and kept the file in B1i installation path. It was working, But I removed and replaced latest version CCOS.war. Then I enter the URL <server name>/CCOS The mentioned error is returned by the browser. Help me to short out!

Thanks & Regards,

silambu

[R_Zieschang]

Hello Silambu,

this seems more of a problem of the tomcat server integrated in b1i. Can you have a look at the tomcat8-stderr log located in /SAP Business One Integration/IntegrationServer/Tomcat/logs.

Have you tried restarting the B1i Integration Server? The Tomcat within B1i Integration Server has often a problem with updating webapps while runtime. "Normal" tomcats does not seem to have this problem so maybe this is a configuration issue with b1i tomcat.

Regards

Robert