SAP CUSTOMER CHECKOUT LICENSE IMPORT

[silambarasan_RS]

Dear Expert,

We are working with Customer Checkout 2.0 FP07 PL00 connected SAP Business One 9.3 version for SAP HANA (9.30.140) PL: 04. Pls help me how to import license for customer checkout.

Note: Synchronization is not working. Customers are showing some dummy records.

Thanks & Regards,

silambu

[Mateus_Grings · Accepted solution]

Hi Silambu,
if you are speaking about the license key, the links below will clarify the situation:

Where and how do we generate license files for CCO?
https://answers.sap.com/questions/552877/where-and-how-do-we-generate-license-files-for-cco.html

SAP Customer Checkout Troubleshoot and FAQ
https://blogs.sap.com/2017/05/04/sap-customer-checkout-troubleshoot-and-faq/
See the sections:
1.1 How and where can I download SAP Customer Checkout?
1.2 We bought SAP Customer Checkout, but we do not have a license key.

I also recommend you to review the SAP Customer Checkout Integration Guide
https://help.sap.com/viewer/b3ef5bb1234b4776bc5f19afbc601405/2.0.7/en-US

There are many requirements and configuration steps to be performed to use SAP Customer Checkout with SAP Business One.

See also:
2670959 - No synchronization and no receipts transmitted between Customer Checkout and Business One https://launchpad.support.sap.com/#/notes/2670959

If the content above helps you, feel free to select the answer as “Right Answer”. This helps others to follow and easily locate the content.

Regards,
Mateus

[silambarasan_RS]

Thanks Mateus Grings