Dear Experts ,
Kindly note that we have experienced a article synchronizing error recently in one of our client's live environment all other data (Customer , users, receipts , discounts etc synchronizing successfully) . So we did several checking but still not able to get sorted the same and need to get this sorted immediately since the client cannot use the system with this matter ,
ID: 34
Response-Code: 200
Encoding: UTF-8
Content-Type: text/xml;charset=UTF-8
Headers: {connection=[keep-alive], Content-Length=[317], content-type=[text/xml;charset=UTF-8], Date=[Sun, 02 Feb 2025 21:19:41 GMT], Expires=[Thu, 01 Jan 1970 00:00:00 GMT], Keep-Alive=[timeout=20], Server=[], Set-Cookie=[JSESSIONID=FE8147A942F2E9D014CBB4A800E573B6; Path=/B1iXcellerator; HttpOnly], X-FRAME-OPTIONS=[SAMEORIGIN]}
Payload: <?xml version='1.0' encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><SOAP-ENV:Body>
<DiscountListDetailsResponse>
<DiscountLists/>
<LastReturnedObjectId/>
<ErrorMessage/>
</DiscountListDetailsResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>
--------------------------------------
2025-02-03 02:53:32,590 [loadAllDTOFromExternalSystem] INFO com.sap.scco.ap.pos.job.DiscountJob$2 - WarningMessages=null
2025-02-03 02:53:32,638 [loadAllDTOFromExternalSystem] INFO com.sap.scco.ap.pos.job.DiscountJob - <<<<<<<<<<<<<<<<<<<<<<<<<<< DiscountJob finished in 8777ms
2025-02-03 02:53:32,641 [Thread-40] INFO com.sap.scco.ap.pos.dao.BaseManager - PriceDiscount Cache created.
2025-02-03 02:59:18,860 [Atmosphere-Shared-252] INFO com.sap.scco.ap.pos.service.impl.UserPosServiceImpl - User credentials valid for user 'Admin'
2025-02-03 02:59:19,331 [Atmosphere-Shared-252] INFO com.sap.scco.ap.registry.UserRegistry - User Admin logged in.
2025-02-03 02:59:19,737 [pool-5-thread-1] INFO com.sap.scco.ap.pos.dao.BaseManager - Quick selection job started
2025-02-03 02:59:20,415 [pool-5-thread-1] INFO com.sap.scco.ap.pos.dao.BaseManager - Synced Quickselection: none
2025-02-03 02:59:20,922 [pool-5-thread-1] INFO com.sap.scco.ap.pos.i14y.SelectionStructureUpdateHandler - Send quickSelectionUpdate to UI (from server) - version: 23a8b6dca1070abe08bc5172b5330a27 - syncDate: 2025-02-03T02:38:56+05:30
2025-02-03 02:59:20,938 [pool-5-thread-1] INFO com.sap.scco.ap.pos.dao.BaseManager - Quick selection sync successful
2025-02-03 02:59:21,110 [Atmosphere-Shared-262] INFO com.sap.scco.ui.util.configproviders.QuickSelectionConfigProvider - send quickSelectionUpdate to UI (getConfig) - version: 23a8b6dca1070abe08bc5172b5330a27 - syncDate: Mon Feb 03 02:38:56 IST 2025
Hardware key was retrieved.
2025-02-03 02:59:35,511 [http-nio-127.0.0.1-9999-exec-2] INFO org.reflections.Reflections - Reflections took 152 ms to scan 1 urls, producing 85 keys and 1150 values
2025-02-03 02:59:35,602 [http-nio-127.0.0.1-9999-exec-2] INFO org.reflections.Reflections - Reflections took 70 ms to scan 1 urls, producing 85 keys and 1150 values
Feb 03, 2025 2:59:35 AM com.sap.ui5.resource.impl.ServletResourceConfig <init>
INFO: Using log configuration from: jar:file:/C:/SapCustomerCheckout/env.jar!/logging.properties
2025-02-03 03:01:00,297 [BYD_SCHEDULER_Worker-4] INFO com.sap.scco.ap.pos.job.MaterialJob - >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> MaterialJob started
2025-02-03 03:01:00,298 [BYD_SCHEDULER_Worker-4] INFO com.sap.scco.ap.pos.job.MaterialJob - Loading material data from ERP...
2025-02-03 03:02:10,611 [BYD_SCHEDULER_Worker-4] INFO com.sap.scco.ap.pos.job.MaterialJob - <<<<<<<<<<<<<<<<<<<<<<<<<<< MaterialJob finished in 70313ms
2025-02-03 03:02:10,611 [loadAllDTOFromExternalSystem] WARN com.sap.scco.ap.pos.i14y.util.AbstractDTOService - an exception came up while retrieving all MaterialDTO from ERP (BusinessOne)
com.sap.scco.util.exception.XState: com.sap.scco.util.exception.XWebServiceException: Server Error
at com.sap.scco.ap.pos.i14y.b1.wrapper.BusinessOneServiceWrapper.fetchMaterialsAndPrices(BusinessOneServiceWrapper.java:381)
at com.sap.scco.ap.pos.i14y.b1.MaterialDTO_B1WebserviceImpl.runRetrieve(MaterialDTO_B1WebserviceImpl.java:24)
at com.sap.scco.ap.pos.i14y.util.AbstractDTOService.runRetrieve(AbstractDTOService.java:89)
at com.sap.scco.ap.pos.i14y.util.AbstractDTOService.lambda$1(AbstractDTOService.java:268)
at java.base/java.lang.Thread.run(Thread.java:829)
Caused by: com.sap.scco.util.exception.XWebServiceException: javax.xml.ws.soap.SOAPFaultException: Server Error
at com.sap.scco.ap.pos.i14y.b1.wrapper.BusinessOneServiceWrapper.fetchMaterials(BusinessOneServiceWrapper.java:536)
at com.sap.scco.ap.pos.i14y.b1.wrapper.BusinessOneServiceWrapper.fetchMaterialsAndPrices(BusinessOneServiceWrapper.java:377)
... 4 common frames omitted
Caused by: javax.xml.ws.soap.SOAPFaultException: Server Error
at org.apache.cxf.jaxws.JaxWsClientProxy.mapException(JaxWsClientProxy.java:195)
at org.apache.cxf.jaxws.JaxWsClientProxy.invoke(JaxWsClientProxy.java:145)
at com.sun.proxy.$Proxy106.sapPOSFetchMaterialList(Unknown Source)
at com.sap.scco.ap.pos.i14y.b1.wrapper.BusinessOneServiceWrapper.fetchMaterials(BusinessOneServiceWrapper.java:514)
... 5 common frames omitted
Caused by: org.apache.cxf.binding.soap.SoapFault: Server Error
at org.apache.cxf.binding.soap.interceptor.Soap11FaultInInterceptor.unmarshalFault(Soap11FaultInInterceptor.java:87)
at org.apache.cxf.binding.soap.interceptor.Soap11FaultInInterceptor.handleMessage(Soap11FaultInInterceptor.java:53)
at org.apache.cxf.binding.soap.interceptor.Soap11FaultInInterceptor.handleMessage(Soap11FaultInInterceptor.java:42)
at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:307)
at org.apache.cxf.interceptor.AbstractFaultChainInitiatorObserver.onMessage(AbstractFaultChainInitiatorObserver.java:112)
at org.apache.cxf.binding.soap.interceptor.CheckFaultInterceptor.handleMessage(CheckFaultInterceptor.java:70)
at org.apache.cxf.binding.soap.interceptor.CheckFaultInterceptor.handleMessage(CheckFaultInterceptor.java:35)
at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:307)
at org.apache.cxf.endpoint.ClientImpl.onMessage(ClientImpl.java:829)
at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.handleResponseInternal(HTTPConduit.java:1726)
at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.handleResponse(HTTPConduit.java:1592)
at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.close(HTTPConduit.java:1389)
at org.apache.cxf.transport.AbstractConduit.close(AbstractConduit.java:56)
at org.apache.cxf.transport.http.HTTPConduit.close(HTTPConduit.java:689)
at org.apache.cxf.interceptor.MessageSenderInterceptor$MessageSenderEndingInterceptor.handleMessage(MessageSenderInterceptor.java:63)
at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:307)
at org.apache.cxf.endpoint.ClientImpl.doInvoke(ClientImpl.java:528)
at org.apache.cxf.endpoint.ClientImpl.invoke(ClientImpl.java:439)
at org.apache.cxf.endpoint.ClientImpl.invoke(ClientImpl.java:354)
at org.apache.cxf.endpoint.ClientImpl.invoke(ClientImpl.java:312)
at org.apache.cxf.frontend.ClientProxy.invokeSync(ClientProxy.java:96)
at org.apache.cxf.jaxws.JaxWsClientProxy.invoke(JaxWsClientProxy.java:140)
... 7 common frames omitted
2025-02-03 03:02:10,627 [loadAllDTOFromExternalSystem] INFO com.sap.scco.ap.pos.i14y.util.callback.impl.MaterialDTO_RetrieveListCallback - XState=com.sap.scco.util.exception.XState: com.sap.scco.util.exception.XWebServiceException: Server Error,stopSubsequentAttempts=false
SAP 10 Hana FP2111Sap
Several minutes ago done a upgrade to FP18 PL16 but still this issue coming .
CustomerCheckoutUI_V4.0.55 and CustomerCheckout_V4.0.55 been updated but no any progress .
It's really really grateful if someone can support us to get rid of this matter with in today .
Thanks in advance .
Best Regards ,
Tharindu.
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