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SAP CRM - Point transaction not getting created as part of loyalty Management
selvam_Thandapa
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on 2025 Jun 17 1:54 PM
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- SAP Managed Tags
- SAP Customer Relationship Management
Hi Team,
In our project we use Loyalty management. When we create a Earn activity then a point transaction will be created which will have the reward rules based on that point will be added or removed from Point account. After the EHP upgrade point transaction is not getting created due to which point adjustment is not working.
I am not to see any issues in config. please provide your advise on this issue.
Regards,
Selvam
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