SAP Contact Center on-premise or SAP Contact Center 365 cloud service Training .

[Former Member]

Hi,

where i can get the training schedules for class based contact center training .

SAP Contact Center on-premise or SAP Contact Center 365 cloud service Training

[aldets]

Excellent question. I've been meaning to ask this as well and would be really interested in participating in one.

I'm especially interested in some sort of advanced training (some in-depth SC configuration training). I've completed the so called level 1 training on how to install a new system.

Alder

[Former Member]

Hi Akhilesh,

We currently do not have any training classes scheduled. For the time being we therefore suggest:

• Self-study of the Training and Education content available at https://help.sap.com/viewer/product/SAP_CONTACT_CENTER/7.0/en-US?task=learn_task for SAP Contact Center on premise
• Reading the documentation in the Help Portal for SAP Contact Center 365 cloud service at https://help.sap.com/viewer/product/SAP_CONTACT_CENTER_365/latest/en-US?task=discover_task

In the Help Portal please log on by clicking the small lock icon at the top/right of the page. This enables you to see more content.

Regards,

Johnnie