SAP Commerce (Hybris) unable to startup after upgrade

[ThomasRyegaard]

Hi,

I have been upgrading an SAP Commerce platform from 1905 to 2011. It uses mySql database, which has been upgraded to version 8, before the SAP Commerce platform upgrade.

Our DEV environment has been upgraded to 2011 without problems, but our TEST environment hangs during startup, if we use the existing database. For testing purposes we have created a new database, and connecting to the new database it works fine SAP Commerce startup fine and there are no problems.

Does anyone know what can cause this? It seems like there are som interruptions in the database connection and SAP Commerce is in a waiting state forever.

There is no details in the console log. It is just silent.

[former_member633554]

Is your database mysql? I have once seen a long running query break an update running system. If you have mysql workbench check concurrent connections and if there are any queries that have been stuck running for a long time. Try and end them.

[ThomasRyegaard]

Hi Leo,

Yes the database is mysql, and I will definetly check for query's either long running or stuck.

I have now activated debug logger for rootLogger and the last logstatement to console is

HTTPSessionCollector - Unable to collect active sessions for webroot /hac (and all the other webroots in this project). I don't know why the active sessions are destroyed, but I need to figure out.