SAP Commerce Cloud default storefront domain URL not accessible

[elango_valluvan2]

Hi, We have setup the custom storefront extensions in SAP Commerce Cloud. Post successful build and deployment, we are trying to access the storefront publicly using the out-of-box storefront URL given in the cloud portal (https://accstorefront*....com). But we are getting 'Server Error' on accessing this URL.

Is setting up DNS a mandatory step to access the accstorefront endpoint?

[rohit31_raj92]

Hi Is this resolved or still facing issues ?

[Former Member]

Hi,

I am facing the same problem. I get a text on the browser "server error" with no logs in the console.The WCMS Cockpit preview URL is /store/?site=hybris .

local.properties

place your custom properties into this file instead of modifying the project.properties # all properties in this file have higher priority and will overwrite the platform/project.properties settings. installed.tenants= commerceservices.default.desktop.ui.experience=desktop hac.webroot=/hac hmc.webroot=/hmc productcockpit.webroot=/productcockpit cscockpit.webroot=/cscockpit backoffice.webroot=/backoffice merchandisestorefront.webroot=/store storefrontContextRoot=/store website.hybris.http=http://localhost:9001/store?site=hybris website.hybris.https=https://localhost:9002/store?site=hybris # Liveeditaddon has to be included in the storefronextension (not only by requires-extension). merchandisestorefront.additionalWebSpringConfigs.liveeditaddon=classpath:/liveeditaddon/web/spring/b2c-properties-spring.xml,classpath:/liveeditaddon/web/spring/liveeditaddon-storefront-web-spring.xml # Also some Spring used properties must be adopted, as the package is different after modulegen. cmsPageBeforeViewHandler=de.hybris.merchandise.storefront.interceptors.beforeview.CmsPageBeforeViewHandler uiThemeResourceBeforeViewHandler=de.hybris.merchandise.storefront.interceptors.beforeview.UiThemeResourceBeforeViewHandler

localextensions.xml

http://www.w3.org/2001/XMLSchema-instance"; xsi:noNamespaceSchemaLocation="resources/schemas/extensions.xsd">

<extension name='mcc' /> <extension name='backoffice' /> <extension name="btg"/> <extension name="btgcockpit"/> <extension name='commercesearchbackoffice' /> <extension name='commerceservicesbackoffice' /> <extension name='solrfacetsearchbackoffice' /> <extension name='solrserver' /> <extension name='yaddon' /> <extension name='ycommercewebservices' /> <extension name='liveeditaddon' /> <extension name='acceleratorwebservicesaddon' /> <extension name="hmc" /> <extension name="productcockpit" /> <!-- custom-ext --> <extension name='merchandisecore'/> <extension name='merchandisefacades'/> <extension name='merchandisestorefront'/> <extension name='merchandisefulfilmentprocess'/> <extension name='merchandiseinitialdata'/> <extension name='merchandisecockpits'/> <!-- <extension name="admincockpit" /> <extension name="backoffice" /> <extension name="cockpit" /> <extension name="hmc" /> <extension name="mcc" /> <extension name="platformhmc" /> <extension name="mediaconversion" /> <extension name="rulebuilderbackoffice"/> <extension name="commerceservicesbackoffice"/> <extension name="textfieldconfiguratortemplatebackoffice" /> <extension name="couponbackoffice"/> <extension name="couponfacades"/> -->

</extensions> </hybrisconfig>

[S0019145189]

For me it was the problem related with Spring Filters and storefronts.

Starting point -

https://answers.sap.com/questions/12765584/cannot-able-to-access-to-the-site--failed-to-load-.html

[alex_alvarez1]

Probably the pattern to recognize the Website is not set up correctly.

Make sure that you have configured a proper Website. Check in Backoffice ("WCMS->Website"), under the "Configuration -> URL Patterns" section, that the URL regular expression is correct for the URL provided. You may also try to append "&site=<your site id>" to the url.

[former_member32245]

I have tried to overcome this problem in 1905 version.

1. commerceservices.default.desktop.ui.experience=responsive
In your config/local.properties.
This should solve your problem and make sure that you have JSP pages inside the responsive folder of your customised storefront module.
2. If the above-mentioned solution does not work for you then enable the org.springframework logs (platform --> logging) from hac by changing the log level to DEBUG.
(This will help you to get some logs in console).

Hope it helps.

[franciscogaitandiaz]

Hi, I want to ask if you solved this issue