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SAP cloud for customer

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441

Hello,

how can i create a user with service agent role (service cloud) ?

Each time i create a user a technical user is created instead of a service agent . so i have access to the back-end and i do not have access to the front-end .

Any help ?

Many thanks

Accepted Solutions (1)

Accepted Solutions (1)

gabriel_brage
Product and Topic Expert
Product and Topic Expert

Hello Sondes,

You will need to follow some specific steps to create the user.

The following guide should assist you 🙂

https://archive.sap.com/documents/docs/DOC-62709

Best Regards

Gabriel Brage

Answers (0)