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SAP Cloud for Customer: Ticket authorization

758

Dear Experts,

we need to define authorization rules for ticket visibility based on employee's customer portfolio (territory management) with some flexibility.

In CRM On-Premiese we could achieve this requirment with ACE. Someone know if there's a similar tool in C4C?

If not, nobody know how we could define authorization rules for ticket by territory?

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former_member87164
Active Contributor
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Access Control in Business role > Work Center - Access Restrictions.