sap cco error Discarding article 123;tax rate type code missing

[former_member484827]

Dear All,

We reinstalled SAP CCO in store system after formatting .I have synchronized customers and users .But while synchronizing article i got the below attached error.Please support me to identify the issue.

.cco-article-synch-error.png

sap cco error Discarding article 123;tax rate type code missing

Thanks & Regards,

Manu

[anderson_schmitt]

Dear Manu,

Check if the Tax rate type code is registered and activated in the Customer Checkout on Configuration > Accounting > Tax Rates

And also check if the tax code is correctly assigned for this article.

If your question in answered, kindly select the answer as "Right Answer". This helps other member of the community to follow and easily locate answers.

Regards,
Anderson Schmitt

[former_member484827]

Hello Gunther,

Thank you for the support.Actually i rechecked the the cco integration settings and the found that the check box was

ticked for Central update of articles,i unchecked the same and i got all articles got synchronized to cco from SAP .

Regards,

Manu

[gunther_sandtner]

Hello Manu,

Thanks for your update. So I guess you can close this question by marking your own answer as the correct one.

Kind regards,

Gunther

[former_member484827]

Hello Gunther,

Thank you for your reply. Actually, its warning message and no articles updated from SAP b1 to Check out. we have synched customers and users without any issue. Only with the article, we have synch issue. Please see the below screenshots of the warning message.

ccco-warning.pngcco-warning2.png

[gunther_sandtner]

Hello Manu,

1. What is the localization of SAP Customer Checkout?
2. What is the localization of SAP Business One?
3. What tax code is defined for item number 123 in SAP Business One (screenshot of item master data / sales tab)?
4. Have you tried the function Delete unused articles in SAP Customer Checkout -> About -> Data Reset?

Kind regards,

Gunther

[former_member484827]

Dear Anderson,

Thank you for reply.We have activated already tax rates which we are using and i checked articles also updated with tax rates.Please find the attached warning message when i tried to synchronize.

.article-error.png

Regards,
Manu

[gunther_sandtner]

Hello Manu,

In your attached screenshot Article Sync job #20 ran successful. There is no error or warning message. Is the problem solved?

Kind regards,

Gunther