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SAP CCO: 'Duplicate ID is caused' error

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436

Hi experts

I am having a challenge with one of many of my POS (SAP Customer Checkout). It's connected both to SAP B1 and to SAP CCO Manager. To SAP B1 its posting perfectly but to SAP CCO Manager it's not posting all receipts, its saying the above error 'Duplicate ID is caused'. How can I resolve this, please.

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gunther_sandtner2
Product and Topic Expert
Product and Topic Expert
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Hello nvdola,

CCO and CCOm must always run on the same feature pack. Even though there's no guarantee that this will solve the issue your next step should be an update of CCOm to FP08.

Kind regards,

Gunther

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Unfortunately I have 9 tills and they are all on FP06 and only this one is on FP08. I rather downgrade.