SAP CCO 2.0 FP11 PL02 Integrated to SAP B1 Fetch Invoice Payment

[RichTRC]

Hi Guys,

We have configured the CCO for Account payments and the payments are going through to SAP.

However when we fetch the invoice and change the value to make a payment we get the following error message.

How to resolve this issue please?

Thanks

[RichTRC]

Image Attached

[RichTRC · Accepted solution]

Hi bikash.bansal Correct, this is for the case whereby the customer wishes to make several payments against one invoice. Thanks Richard

[bikash_bansal · Accepted solution]

Hi ratkin,

We do not support adding the same Invoice or Sales Order or any other Business Object twice to the same receipt.
You need to keep them in 2 separate receipts.

Though we do not allow it and do not intend to allow it, even if we allowed it - it would have not created multiple Incoming Payments in SAP
BusinessOne. It would have still created only 1 incoming payment in SAP B1.

If your intention is to create 2 separate incoming payments, then the only way to achieve it is to create 2 different receipts.
Also if your intention is to take 10 Euro Cash, 10 Euro with Card etc, then fetch an invoice 1 time in a Receipt and still multiple payment is possible.

If your question in answered correctly, kindly select the answer as "Right Answer". This helps others to follow and easily locate answers.

Regards,
Bikash Bansal
Product Owner - SAP Customer Checkout

[bikash_bansal]

Hi ratkin,

If your question in answered correctly, kindly select the answer as "Right Answer". This helps others to follow and easily locate answers.

Regards,
Bikash Bansal
Product Owner - SAP Customer Checkout

[bikash_bansal]

Hi ratkin,
Do you mean you are trying to fetch the same invoice in SAP Customer Checkout 2 times in same receipt?
If so, what's the reason for fetching the same invoice 2 times in same receipt?

Best Regards,

Bikash Bansal
Product Owner, SAP Customer Checkout