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SAP C4C - Stalled notification sent, even when the opportunity is set to the "Stopped" status

samot
Participant
0 Likes
838

Hello guys,

is it possible, to set the SAP Sales Cloud system, in a way, that it doesn't send out the notfication, that the opportunity is stalled, when the opportunity is set to the status stopped?

Thank you.

Accepted Solutions (1)

Accepted Solutions (1)

PrasanthArya
Product and Topic Expert
Product and Topic Expert

Currently in C4C , system behavior considers Stopped Opportunities as stalled Opportunities.

In case if your are using custom statues , you can change your custom status mapping to life cycle status "Lost", the progress status will change to "Not relevant".

samot
Participant
0 Likes

Thank you.

Answers (0)