SAP C4C Multiple S/4 backends

[former_member155401]

Hey everybody,

the customer would like to integrate a C4C tenant to 2 S/4 onPrem Systems. We know that it is possible but have 3 questions regarding the set-up:

- (C4C)Prospect to (S/4)Customer Creation --> what would be the way to set-up in which system should the customer be created? KUT Field + changes in CPI?

- The 2 S/4 systems are actually a copy of one another. So the IDs (for customers, for materials etc) would be the same in both systems. Is that possible?

- Is development (SDK) required?

[Bharathraj_A]

Hi Carina,

Hope this helps you

(C4C)Prospect to (S/4)Customer Creation --> what would be the way to set-up in which system should the customer be created? KUT Field + changes in CPI? :

1.Create a KUT Field on Account Level. A Text or drop down Field to fill the S4 System ID based on Employee or sales org.
2. Use the Receiver Determination BADI to determine the Communication System.
3. Deploy the relevant iflows in two path

The 2 S/4 systems are actually a copy of one another. So the IDs (for customers, for materials etc) would be the same in both systems. Is that possible?

Yes it is possible, if you use the Internal ID = Generated in C4C and External ID will be the S4 ID.
Note: Product Hierarchy is not possible of having Same ID. Adding a prefix/suffix in Product hierarchy in iflow logic will solve the issue.

Is development (SDK) required? - Yes for the above mentioned points(Points 1 and 2)

Regards,
Bharathraj

[Nikhil_Walsetwar]

Hi,

may be this blogpost will clear all your questions-

https://blogs.sap.com/2016/11/29/sap-c4c-connecting-to-multiple-erp-backends/.

BR,

Nikhil