SAP C4C import service catalog via CSV with specific Slovakia Characters

[Andrew86]

Hello

I have used the CSV import method for the Language Code SK (Slovakia). However on import the following types of words with specific character sets are not imported and displayed incorrectly.

Import CSV text

Platobné účty
Pracovný čas a dochádzka
Dôchodkové zabezpečenie

Text displayed in C4C following import
Platobn# #cty
Pracovn cas a doch#dzka
D#chodkov# zabezpecenie

Are there any ways that the specific characters on import are maintained?

Thanks

Andrew

[PrasanthArya · Accepted solution]

Possible reason for the special characters getting replaced is due to the encoding type of the csv file.

Open the file with notepad
In the first line insert the header for the csv eg: CategoryID;Type;ParentCategoryID;Language;Name;Description and save it is as a new file with encoding type as "UTF-8".

[Andrew86 · Accepted solution]

Testing now, will come back to you tomorrow 🙂

[Andrew86 · Accepted solution]

Tested, working good. thanks