SAP C4C. Employee responsible determination when creating account with another role code

[former_member625116]

Hi!

When user creates an account in SAP C4C he is determined as employee responsible with role code 142. I mean the case when territory management is not active in project scope and the determination executes without workflow rule.

In our scenario we need to determine the employee responsible with role code ZR1 in some cases. Without creating employee responsible with role code 142.

Is there any way to make this by standard?

Thanks in advance and best regards, Andrey.

[PrasanthArya]

If Territory Management is OFF- logged is person becomes the Account Owner

If Territory Management is ON- You can use "Derive Territory" action on the new account to get the territory (based on defined territory rules) and the territory team inherited by the account.

Indirect owner assignment in the account master only works in C4C through Territory Management., there is no other standard way out for this scenario.