Sales Return in SAP CCO without reference of Receipt number

[shankar_mahadevan4]

We are in the verge of implementing SAP CCO. There would be returns happening on the sales or receipts done in the legacy application. How will this be handled in SAP CCO ?

[kvbalakumar]

Hi,

You can scan the items in the Sales screen and change the quantity to Negative in case of Returns without Sales Receipt reference.

Regards,

Balakumar Viswanathan

[shankar_mahadevan4]

Thanks Balakumar...