Sales order loading timed out

[former_member327704]

I use an 'old' laptop for demonstration purposes. When fetching a sales order or other documents at CCO I get the error "Sales order loading timed out". Please enter dales order information manually.

Is it possible to increase the time out value? I changed the connection timeout value at CCO integration settings but it does not make a difference

[Former Member]

Hey George,
unfortunately I didnt experience that problem yet.

Problably those ideas help:

• Did you find anything in the logs?
• Did you see something in the CCO monitor?
• Did the trouble shooting note 2202185 help?

Speak to you,

Julian

[anderson_schmitt]

Hello Jhon,

What is the version of SAP Customer Checkout?
What is the version of SAP Business One?
What is the version of B1if customer checkout scenarios?
Did you find anything in the logs?

Regards,
Anderson

[jsarciniegasg]

Hi everyone,

I think that i have the same issue, has someone any solution?

Regards

[anderson_schmitt]

Hello George,

What is the version of SAP Customer Checkout?
What is the version of SAP Business One?
What is the version of B1if scenarios?

Regards,
Anderson