Sales Order Invoice Status must be finished manually for items linked to a Project task

[SAPSupport]

For project management, we first enter a sales order and generate a project from it. When the entire process is completed, the project has been completed, and the sales order has been consumed, the sales order still has the status "In Process" and must be manually set to Finished through "Finish Invoicing" button. Can't this status be set automatically? 

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[SAPSupport · Accepted solution]

Dear customer,

According to the KBA 3050995 - Sales Order is in Status In Process but you Expect it to be in Status Completed:

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The Sales Order Item tab has two important statuses:

Delivery Status/Fulfillment Status and Invoice Status.

In case of Sales Orders with Items linked to Project Tasks, the Delivery Status/Fulfillment Status and Invoice status has to be set manually to finished in Project because these are based on actual time recorded and the actuals could be equal or  more than the planned amount in the Sales Order.

In this case the Delivery Status is Finished when the assigned Project Task is Complete and the Invoice status is changed to Finish Invoicing.

Resolution

In case of Sales Orders with Items linked to Project Tasks:

Follow below steps to change the Invoice status of the sales order to finished:

1. Go to the Customer Invoicing work center.
2. Select the Project Invoicing view.
3. Select the Sales Orders sub view.
4. Select sales order ABC (ABC represents the sales order number).
5. Press the Change Status button and select the Finish Invoicing button.

 Once  above is done then the Status of the related sales order ABC changes to Completed.

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Best Regards,

Marcelo
SAP Product Support