sales order interrupted error Order receipt not possible partner X in segment Y is blocked SAP C4C

[madhurirawat1941]

Dear Team,

Sales Order is interrupted when we check in transfer log. It's showing error " Order receipt/del.not possible since partner XXXXX in segment YYY is blocked".

Can anyone please guide me how to fix it. how to transfer sales order successfully in SAP C4C.

Thanks,

MD.

[manideepsatya]

Dear madhurirawat19,

Check for any credit blocks for the BP available in the error message. If there is no block on the BP and you still get the error , then you can create a ticket to SAP with access to your on-premise system. If you find the block, then correct it and retrigger the transfer process after using revoke transfer status option under transfer logs.

Regards,
Satya