Role Layout in SAP Sales Service Cloud V2 is supported?

[Niko_TIGM_Consulting]

Hi Cx community,

Is it possible to customize Roles Layout in SAP Sales Service Cloud v2?. I'm refering to funtions in next screen in V1:

I have looked for this feature in documentation, however haven´t find it for v2.

Thanks in advanced,

Niko

[PU]

Hi Niko, this Influence request is covering your question. https://influence.sap.com/sap/ino/#/idea/327579

[Niveditha_Krishnam1 · Accepted solution]

Hi Niko,

Yes it is possible in C4C V2 as well. 
In C4C V2 firstly you have to create layout as below;

1. Go to Settings -> Search for Layouts -> Extensibility -> Page Layout
2. Click on page layout and create new 

3. Next Go to adaptation and make your changes by selecting the created page layout

4. Finally End Adaptation
This will save all your changes

Thanks

Niveditha Krishnam

[Niko_TIGM_Consulting · Accepted solution]

Thanks you very much Niveditha...

Nikolai Marino

[Rajkumar_Balasubramanian · Accepted solution]

Hi Everyone, New payout need to assign with specific role only. how to achive this in C4C V2 system.

[Rajkumar_Balasubramanian · Accepted solution]

Hi Everyone, New payout needs to assign with specific role only. how to achieve this in C4C V2 system.