ReX 3.2 Synchronisation Error

[Former Member]

Hi,

I get the following error when trying to synchronise ReX 3.2. I get past the first screen after application settings, create a PIN and then enter my CRM login details, it then fails with the following client logs:

[ERROR  ]:onHttpCommunicationError: Http Communication Failure, Erro Code =63, = MobiLink synchronization communication error,

[ERROR  ]:onSynchronize: Sync group:initialSync, status :SUPSynchronizationStatus_ERROR, errorCode:0, error message :(null), Exception decsription :SUPPersistenceException: Sync failed: -1305 (MOBILINK_COMMUNICATIONS_ERROR) %1:63 %2: %3:60;Parameter 1:63;Parameter 2:;Parameter 3:60

[ERROR  ]:On Registration success: exception name :SUPPersistenceException, reason: Sync failed: -1305(MOBILINK_COMMUNICATIONS_ERROR) %1:63 %2: %3:60;Parameter 1:63;Parameter 2:;Parameter 3:60

[ERROR  ]:Exception description: SUPPersistenceException: Sync failed: -1305 (MOBILINK_COMMUNICATIONS_ERROR) %1:63 %2: %3:60;Parameter 1:63;Parameter 2:;Parameter 3:60

I am using an Apache reverse proxy with basic auth.

I use HTTPS from client to reverse proxy and then HTTP in the network.

Anyone seen this Mobilink error before? If I use HTTPS should I have configured certificates?

Regards

Roy

[Former Member]

Hi Roy,

Did you ever get this sorted? We having same issue.

Regards

Jared