Restrict Lead-Transfer from Marketing Cloud to Sales Cloud

[SCHNEIDERT]

Hi everyone,

is it possible to restrict the lead-transfer from SAP Marketing Cloud to SAP Sales Cloud e.g. by email-address or IP-range?

E.g. Company XYZ has a campaign running that transfers leads to Sales Cloud when a contact clicks 5-times on a product or clicks a download link or something like that.

If an employee of XYZ now executes these events he is also transferred to the Sales Cloud. But I don't want to have him there as a lead.

So it would be great if I can restrict that behavior. So e.g. if I could say that no leads with domain "xyz.de" or from a specific IP-range will be transferred.

Is that possible via suppression rules or can I achive that otherwise?

BR

Tobias

[Former Member · Accepted solution]

Hi Tobias,

please see the screenshot below for an idea how to implement it.

BR

Maik

[SCHNEIDERT · Accepted solution]

Good idea, thanks Maik! 🙂

KR Tobias

[Former Member]

Hi Tobias,

I would change the standard delivered IFlow for C4C Integration.

You can implement the logic here to avoid that the data is transferred to C4C if you don't want it to be transferred.

Another way from my point of view would be to restrict it via a live target group.

BR

Maik

[SCHNEIDERT]

Hi Maik,

thanks for your answer. I would check that with the CPI team.

Is it possible to create a (live) target group for specific domains? Or what would you choose as filter in that case?

BR Tobias

[former_member267312]

Hi Tobias,

Just apply the "contains pattern" operator in segmentation with xyz.de on the attribute where you store this information.

BR

Theo