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resetting customer checkout manager data base password

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563

Hello,

my Admin user for CCO manager is locked,

when running recover the system ask for data base password which I don't know either,

how do I reset cco manager data base passord and unlock the user?

Regards

Nir

Accepted Solutions (0)

Answers (3)

Answers (3)

anderson_schmitt
Product and Topic Expert
Product and Topic Expert
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Hello Nir,

It is possible to reset the configuration, please access the link below for further information:

https://help.sap.com/viewer/8f711df7d2aa4f1aa29f88c86cef2081/2.0.5/en-US/3c1979dda5fc44f19751ceaedbc...

If your question in answered, kindly select the answer as "Right Answer". This helps other member of the community to follow and easily locate answers.

Thank you.
Regards,
Anderson Schmitt

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Hi Anderson,

I don't have it anywhere,

is the solution is to extract the war file from the beginning?

Regards

Nir

anderson_schmitt
Product and Topic Expert
Product and Topic Expert
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Hello Nir,

To recover the Admin user in the CCO Manager it is required to inform the database password, without this information it is not possible to set a new password.
https://help.sap.com/viewer/8f711df7d2aa4f1aa29f88c86cef2081/2.0.5/en-US/061da55a67604d08b7591fbb04c...

Another possibility is if you have another administrator user or a colleague who has administration authorization, so you could use the administration user to reset your password directly in the CCO Manager.

Regards,
Anderson Schmitt