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reprint gift voucher

Former Member
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482

Hello,
I use a gift voucher of 250 € to pay an expense of 100 €
how to make the gift voucher reprints with the 150 € remaining?

More generally, how to reprint a gift voucher

Thanks for your help

Best regards

Pierre BARRET

Accepted Solutions (0)

Answers (3)

Answers (3)

bikash_bansal
Product and Topic Expert
Product and Topic Expert

print-voucher1.pngHello Pierre,

There are 2 questions here. In some aspect, also related. I try to answer below.

1. When you print a receipt where a voucher is sold, then along with the Receipt, in a separate print, the voucher is also printed.
You can then also go to Receipt details screen.
There we have a "print" button, this will print the whole receipt and voucher again.
If you want to print only the voucher again, then there is a "Reprint Sales Item" button. This will print only the voucher if existing.
The attached screenshot shows you this options.

2. Reprint the left over amount of a voucher is not possible currently in the standard solution.
One workaround can be to use the option in voucher configuration "Use Entire Voucher", this will use the complete voucher amount.
With the leftover amount you can create a new voucher. Since this leftover amount voucher will be added to the Sales Receipt like a new voucher with a new ID etc, it will automatically get printed with the receipt print-out.

Hope it helps.

If your question in answered correctly, kindly select the answer as “Right Answer”. This helps others to follow and easily locate answers.

Regards,
Bikash Bansal
Product Owner - SAP Customer Checkout

bikash_bansal
Product and Topic Expert
Product and Topic Expert
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Hello pierre.barret,

If your question in answered correctly, kindly select the answer as “Right Answer”. This helps others to follow and easily locate answers.

Regards,
Bikash Bansal
Product Owner - SAP Customer Checkout

Former Member
0 Likes

Dear pierre.barret ,

concerning the remaining amount, we developed an individual customer receipt with the remaining amount at the bottom to inform the customer, how much is left on his voucher.

Do you need more information about that?
-> contact me

Greetings from Hamburg,

Julian