Dear Experts,
we are replicating accounts from ERP to C4C using the standard "Replicate Business Partner from SAP ERP" service.
Communication arrangement is set up. Additionally some extension fields have been added to the web service.
When trying to update a business partner with new values for the extension fields via the web service the new field values are not populated. Executing a query on the database still shows the old values.
The message itself appears with status "successful" in WS Monitoring on C4C side.
Do you have any idea why might be causing this issue?
Thank you!
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