Remove / disable standard SAP filters via personalization for end-users

[DAcker]

Hello all,

is it possible to hide standard queries like "Tickets from Last 30 days" in Ticket list as a personalization (just for the own user)?

I tried to disable the query and saved it. After reloading the ticket list, the query "Tickets from Last 30 days" was still visible. Only if I did hide it in the master layout, the query was invisible. In the master layout I saw additional next to deactive a hide button. Whats the difference between deactive and hide?

How can a enduser hide / deactive standard queries in C4C?

Or is this just possible via master layout?

Thanks.

Deborah

[DAcker]

It seems that it is only possible via adaptation mode for administrator, not via personlisation
https://userapps.support.sap.com/sap/support/knowledge/en/2881675