Remove Custom Score from Segmentation Model

[bmursell]

Afternoon all,

I am trying to remove an unused custom score attribute, but having got down to the attribute level, the following message occurs. Just wondered if there's a step I have missed and if anyone therefore knows how to delete such attributes.

Changes in data source "~SAPAALD4NQSX4PORBGJH4VSR3WYNM" are not supported via segmentation configuration app.

Thank you,Bradley

[Former Member]

Hi bradnmursell. As Manigwa said, those deletions must be done by SAP itself, but just one question.. Do you want to remove the entire score or just delete it from the segmentation?

If you want to remove the entire score from everywhere, you can just Complete that score from the Score Builder app. That should work. See screenshot below:

Let me know if that helps. Regards,

[former_member302673]

Hi Bradley,

I would say create a support incident in CEC-MKT-EXT.