Remaining actions of a campaign after change in marketing permission

[ShivaniParihar]

Hello Team,

We're using SAP Marketing 2020 on premise version.

If a campaign is build using static target group and there are multiple actions. For example it is a drip campaign with email 1 (which will send immediately, i.e.Feb 1) and email 2 (scheduled for Feb 10). If user opts-out of the marketing permission after receiving email 1, will he receive email 2?

Will the answer change if target group would have been dynamic or live?

TIA

Regards,
Pushpak

[former_member226 · Accepted solution]

Hello,

Base on my experience, I would say uses will not receive email2 because this action will only be picked on Feb10 and at that moment Orcastration framework will again re-calculate the permissions for the email campaign.(irrespective of dynamic or live TG)