on 2020 Sep 09 3:10 PM
Recently we saw duplicate E-codes with different descriptions appearing in the RegisteredProductUserStatus collection. Was this the result of a release? The codes in Red are what we've always seen.
Having duplicate codes seems like a bug.
These were the C4C status codes up until recently:
Z0004 - Shipped Not Installed
Z0005 - Installed Not Accepted
Z0006 - Accepted
Z0007 - Removed
This is an example of new records I'm seeing in the table:
E0006 - Requalification model
E0006 - Resend to MES System
Request clarification before answering.
User status of a Registered Product is maintained via business configuration.
The value entered here must correspond to an existing user status in the tenant.
Then you have on profile linked to multiple user status.Please see ,where you can maintain it.
1.Go to Business Configuration ->Activity 'Additional Configuration for Registered Product'
2. Maintain Registered Product User Status
Here you can maintain 'Status Profile' and require 'User Status' for it.
Once Registered Product is saved you can not anymore change 'Status Profile', but can change its 'User Status'.
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