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Reciept Printing doesnt work after Upgrade

zimsi
Explorer
0 Kudos
216

Hello experts

i updatet a cco installation to

version=2.9.20 build.date=29.2009180935 customer.version=2.0 FP09 PL13

Now we have the problem, that no reciepts can be printed.

It just happened nothing on the printer.

A printout of a Testtext from The Hardware--> Test Folder is working fine.

Has anyone an idea what went wrong?

Best regards

Wrede GmbH

Jürgen Zimmermann

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anderson_schmitt
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello Jürgen,

Is your sales receipt print template activated?

Is there any information in the CCO log files?

Are you using the standard or a customized print template?

Regards,
Anderson