Quick Selection Retail mode not showing anything

[farhath]

I am using CCO 2.0 FP09 in retail mode but I am unable to get anything to appear when I click the quick select.

I made sure that these options are well configured:

Created Quick Selection in Checkout manager and I tried the default one provided by SAP
Enabled Enable central quick selection management
Quick Selection is assigned to the POS and to the users

I would appreciate if you can tell me if I am missing something. Also, I would like to know if there is specific documentation for configuring Quick Selection in Retail Mode.

Thanks

[bikash_bansal · Accepted solution]

Hello farhath,

This is a BUG. We will deliver a patch soon to fix the problem. Expectation is that the patch will come out this week itself (without commitment). I will update this community question once a patch is available. Hope this helps.

For bugs, to get a faster response, kindly report a BCP ticket instead of community question. Our support process is explained here.
https://partneredge.sap.com/en/library/assets/products/cust_mng/scc/support/tr_p_your_way_to_sap_sup...

If your question in answered correctly, kindly select the answer as "Right Answer". This helps others to follow and easily locate answers.

Regards,
Bikash Bansal
Product Owner - SAP Customer Checkout

[bikash_bansal]

Hello farhath,

This BUG is fixed. The software with the fix is also available on Service Market Place,
SAP Customer Checkout 2.0 FP09 PL01 (screenshot attached)

If your question in answered correctly, kindly select the answer as "Right Answer". This helps others to follow and easily locate answers.

Regards,
Bikash Bansal

Product Owner - SAP Customer Checkout