Push notifications to Android or iOS from SAP Marketing Cloud

[deanmg1]

Hi,

We are implementing the Firebase integration for Push Notifications from SMC

There is nothing we have found documenting how the process determines if the receiving device is iOS or Android, how does campaign execution determine the device type?

Is it based on a method during collection of the Permission/Origin creation with the Firebase ID?

Cheers,

Dean

[former_member740661]

Hi kunalkumar.bansal ,

I understand that each device has a different Payload for Push Notifiction, but please tell me how SAP Marketing Cloud determines the appropriate device (IOS and Android) and sends it.

Regards,

Arun Anandan

[former_member764966]

Same Problem I am facing. Trying to run Push notification campaign for Mobile Target group but no notification received on devices.

Is this correct or wrong