Promotions in CCO

[former_member251293]

Dear Experts ,

how to handle Promotions in SAP CCO , for ex :

1-buy 1 get 1 free ,

2-buy 1 get 50% discount on another item .

or any type of promotions .

Regards.

[former_member237414]

Dear ahmadhamad ,

did you solve your customer Needs?
Do you need more support?

Best regards,
Julian

[former_member251293]

Dear Julian ,

yes , thanks for asking .

Regards.

[anderson_schmitt · Accepted solution]

HI Ahmed,

In your SAP B1, you can define the discounts according to your needs.

See below some examples.

Buy 3 and get 1 free

After you configure the discounts in the SAP B1, perform a discount synchronization in SAP Customer Checkout.

For further information, also refer to the threads and blogs below:

https://blogs.sap.com/2018/01/29/interaction-between-sap-customer-checkout-and-sap-businessone/

https://answers.sap.com/questions/544301/how-about-other-discounts-used-in-sap-customer-che.html

https://answers.sap.com/questions/543560/sap-customer-checkout-buy-1-get-1-free.html

https://answers.sap.com/questions/753881/cco-loyalty-documentation.html

Regards,

Anderson

[isaac198132]

Hi Anderson,

I facing a serious issue with period and volume discount, because it not working on CCO.

I follow your steps, but i cant get the discount on the items. However, on group discounts it works.

What can i do?

Thanks in advance

[isaac198132]

Sorry, i mean, i cant get the discounted price on based quantity.

Also, it not work if i use the discount part (without quantity)

[anderson_schmitt]

Hi isaac1981,

Did you execute the discount synchronization?

Also consider to create a new post as this one is already answered.

Regards,
Anderson

[isaac198132]

Hi Anderson,

Yes, i did it.

Also, check the IF to see the the process and get this

<VolumeBasedInfo>

<SerialNumber>0</SerialNumber>

<LineSerialNumberForeignKey>0</LineSerialNumberForeignKey>

<ItemCode>FW16BLT06-NV/BL</ItemCode>

<CardCode>*5</CardCode>

<Quantity>2.000000</Quantity>

<PriceAfterDiscount>5.000000</PriceAfterDiscount>

<CurrencyCode>$</CurrencyCode>

<DiscountPercentage>28.469000</DiscountPercentage>

<UomEntry>-1</UomEntry>

</VolumeBasedInfo>

I use a mapping to currencyCode, because my BO database use $ as currency and CCO doesnt acept this character.

Sorry for use this thread, i will open a new Question.

[Arne_Timmermann1]

Hi Ahmed,

take a look at the "coupons" functionality (ccom and CCO with quick service ui), at least some of these cases can be handled with them.

[former_member251293]

Hi Arne ,

but what in case of SAP B1 is the back end ERP iam using with CCO .

Regards.