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promotions are not disaplying in cart page in hy 6.4

Former Member
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463

Hi Team

Can someone help me to get OOTB promotions in cart page

I am using 6.4 version , through backoffice I was applied one promotion(Bye 1 Get 1) for a product , when i select a specific product from PDP page and then clicked cart page , in cart page I am getting promotions as empty instead of display promotion message.

Note : there is no errors in console and i observed that in backoffice cart page promotion tab was empty which means the applied promotions was not adding to the product.

Thanks Nagendra D

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Answers (2)

Answers (2)

Former Member
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hi nagendra can you send me the sample impex,i am also facing same issue.

Former Member
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Hi ,

Let me guide you through the Buy 1 Get 1 promotion in Hybris OOTB.

In Backoffice go to Marketing -> Promotion Templates and choose the ‘product_buy_x_get_y_free’ template. Create a new promotion using this template. In your new promotion select your website, priority and choose if promotion should be stackable. In the CONDITIONS & ACTIONS tab choose product A in Container_X and product B in Container_Y. Next, in the percentage discount action set the discount to 100. Publish the rule and add both product A and product B to cnd product B will be discounted.

Hope it helps

Best regards,

Former Member
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HI Bartosz

Thanks for your reply , i tried even that way also but promotion not working , can you please give me the list of extensions which needs to be required to promotion enable in a store.

Thanks Nagendra D

Former Member
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Hi Nagendra,

This is the list of extensions that I used:

     <extension name='mcc' />
     <extension name='adaptivesearchsolr' />
     <extension name='adaptivesearchbackoffice' />
     <extension name='adaptivesearchsamplesaddon' />
     <extension name='b2bcommercebackoffice' />
     <extension name='solrfacetsearchbackoffice' />
     <extension name='b2badmincockpit' />
     <extension name='yacceleratorcockpits' />
     <extension name='yacceleratorinitialdata' />
     <extension name='yacceleratorfulfilmentprocess' />
     <extension name='ycommercewebservices' />
     <extension name='ycommercewebservicestest' />
     <extension name='orderselfserviceaddon' />
     <extension name='powertoolsstore' />
     <extension name='solrserver' />
     <extension name='acceleratorwebservicesaddon' />
     <extension name='b2bacceleratoraddon' />
     <extension name='commerceorgaddon' />
     <extension name='commerceorgsamplesaddon' />
     <extension name='customersupportbackoffice' />
     <extension name='customerticketingaddon' />
     <extension name='rulebuilderbackoffice' />
     <extension name='couponbackoffice' />
     <extension name='droolsruleengineservices' />
     <extension name='couponfacades' />
     <extension name='promotionenginesamplesaddon' />
     <extension name='textfieldconfiguratortemplatebackoffice' />
     <extension name='textfieldconfiguratortemplateaddon' />
     <extension name='cmswebservices' />
     <extension name='smarteditwebservices' />
     <extension name='cmssmarteditwebservices' />
     <extension name='permissionswebservices' />
     <extension name='smarteditaddon' />
     <extension name='cmssmartedit' />
     <extension name='assistedservicestorefront' />
     <extension name='assistedservicewebservices' />
     <extension name='previewpersonalizationweb' />
     <extension name='personalizationcmsweb' />
     <extension name='personalizationsmartedit' />
     <extension name='personalizationsampledataaddon' />
     <extension name='personalizationpromotions' />
     <extension name='personalizationpromotionsweb' />
     <extension name='personalizationservicesbackoffice' />
     <extension name='personalizationpromotionsbackoffice' />
     <extension name='personalizationcmsbackoffice' />
     <extension name='assistedserviceatddtests' />
     <extension name='promotionengineatddtests' />
     <extension name='textfieldconfiguratortemplateatddtests' />
     <extension name='pcmbackofficesamplesaddon' />
     <extension name='yb2bacceleratorstorefront' />

You can try to use these and see if it works.

Best regards,

Former Member
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HI Bartosz

Thanks a lot for your support , now promotions are working for me

The issues is in impex files there we are not giving proper catalog version and that assigned to marketingManagerGroup and there are few more impex tables are missing, now i was added that stuff and working fine.

Thanks Nagendra D