on 2015 Jun 23 5:39 PM
Hi we created a Productive System with the option initial system. Yesterday and I havent received any notification of the creation. Is there an ETA for this creation ?
Request clarification before answering.
Hi Juan,
The lead time for this process is 2 days. If you haven't received your tenant after 2 days, please report an incident to Support and we will double-check with the responsible team. Bear in mind that in order to receive your tenant details via e-mail, the Contact IT Person must be maintained in the customer account data.
You may find further information at:
https://wiki.sme.sap.com/wiki/display/OnDemandWiki/Release+1308+and+higher
https://wiki.sme.sap.com/wiki/display/OnDemandWiki/Handover+Mails
Best Regards,
Fabio.
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