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Productive System Creation

Former Member
0 Kudos
100

Hi we created a Productive System with the option initial system. Yesterday and I havent received any notification of the creation. Is there an ETA for this creation ?

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Fcanalli
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Juan,

The lead time for this process is 2 days. If you haven't received your tenant after 2 days, please report an incident to Support and we will double-check with the responsible team. Bear in mind that in order to receive your tenant details via e-mail, the Contact IT Person must be maintained in the customer account data.

You may find further information at:

https://wiki.sme.sap.com/wiki/display/OnDemandWiki/Release+1308+and+higher

https://wiki.sme.sap.com/wiki/display/OnDemandWiki/Handover+Mails

Best Regards,

Fabio.