Product showing out of stock, even though warehouse stock maintained

[Former Member]

Hi All, In B2C acc hybris local installation, I sent a new product to hybris commerce through data hub. The product is showing in the backoffice webpage. I changed its catalog to apparel product catalog online as approved and maintained its price and its stock is also maintained in a warehouse with quantity 20. Then going to apparel-uk local website, it is showing this new product with its price but it is showing out of stock. I have already run the index job through backoffice - system - facet search - facet search config - apparelukindex - index - tried both full and update and it says finally Indexing finished successfully. The product is showing in apparel-uk local website, but it shows out of stock, so disabled cart icon, but it shows enabled Pickup in store Option. I want to get the item available for ordering it through shopping cart. So please suggest how to get the item available for shopping cart? Please suggest. Thanks.

[RamRaiSharma]

I have faced the same issue in Hybris 2211, I have added the stock [29 Qty ] for a product but in the website it's still showing " out of Stock" , i have checked I didn't added the price of the product so that i have facing that issue , after adding the price for the product my problem was solved and " Add to bag" button was visible and i am able to add the product in the cart.

This is OOTB functionality, To add the cart the product must have at least 1 price row [ amount can be 0 - No Issue]

This info may help..

[sohampingle]

Verify if "Default ATP Formula" is not empty and it is set to correct value. If Default ATP Formula is not set correctly, then we see Out Of Stock for all products!

[VinayKumarS]

Hello Rajeev,

In Hybris if you do not have enough stock or do not have the active price. In both scenario's the application shows the product as out of stock. As you mentioned the product is having the stock. Then check the active price. If you add the active price then you will be able to see the product available for purchase.

Thank you. Samudrala

[Former Member]

can you please check: 1. if your warehouse(assigned to your product) has base-store assigned. 2. also, you can set your product's in stock status to Force in Stock

Thanks, Yaten

[former_member832088]

Thank you very much Yatendra Pal Singh

Ii worked for me 🙂

Thanks,

Bhaskar Gardasu