Product Cockpit is not available in mcc

[Former Member]

Hi Experts,

We are migrating hybris from 5.2 to 6.7. After migration, we are not able to see the Product Cockpit in mcc.

We had the extension 'pcmbackoffice' in the localextensionsinfo.xml file. Still we are not able to see it in mcc.

Can anyone provide some inputs on this issue.

Regards V.

[arvind-kumar_avinash]

Just pcmbackoffice in your localextensions.xml is sufficient for the Product Cockpit perspective to appear in the Backoffice application. The reason is the dependency chain which is resolved by hybris automatically.

• pcmbackoffice depends on backofficesolrsearch

• backofficesolrsearch depends on solrfacetsearchbackoffice

• solrfacetsearchbackoffice depends on solrfacetsearch & platformbackoffice

• platformbackoffice depends on backoffice

So, when you include pcmbackoffice in your localextensions.xml, hybris will automatically build backofficesolrsearch, solrfacetsearchbackoffice, solrfacetsearch, platformbackoffice and backoffice.

You can test it in hybris 6.7 by extracting the distribution zip in a separate folder and putting just pcmbackoffice (no other extensions) in the localextensions.xml. The total time for the build, initialization and server startup should take less than 10 minutes to test it (the command, ant all initialize && ./hybrisserver.sh took a total of 2 minutes 40 seconds for hybris 6.7 in my Mac with 16GB RAM).

In your case, there might be some issues with build or update or server startup which is preventing the Product Cockpit to appear in your Backoffice application. Please check the console and try to find the error. You can also post here all your extensions for further analysis.

The other reason which can prevent the Product Cockpit to appear in the Backoffice application is the user with which you login to the Backoffice application. If you can see the Product Cockpit using login with an admin credential (e.g. admin/nimda) but not with some other user credential, you need to check the roles assigned to that user.

[arvind-kumar_avinash]

Hi @suresh - Did it help to resolve your problem?

[Former Member]

Hi Arvind,

Yes, I am able to resolve the problem. I added the extension productcockpit and I can see the cockpit in the backoffice.

Thanks for your help and sorry for the delay in responding to your message.

[arvind-kumar_avinash]

No worries. In the end, it is more important that your problem is solved.

[Former Member]

Hi ,

I added the extension "platformbackoffice" extension in localextensions.xml file. When I login to backoffice usint https://localhost:9002/backoffice, I am not able to see the Product Cockpit..

[geffchang]

I've updated my answer with other extensions you need to add. If it has helped you, feel free to upvote and accept the answer. :)

[Former Member]

I added all the other extensions but still not able to see the product cockpit.

[geffchang]

I just setup on Hybris 1808 those 5 extensions and I can see Product Cockpit. Did you do "ant clean all" and Platform Update for the new extensions?

[Former Member]

Its weird. I did ant clean all and platform update for the new extensions but still not able to see the product cockpit

[geffchang]

This MCC is for the old cockpit-based extensions. The old Product Cockpit has already been removed from Hybris 6.7. You need to use the backoffice-based Product Cockpit.

For backoffice, you also need to add "platformbackoffice" extension, and access the Product Cockpit from https://localhost:9002/backoffice.

Consider adding these other extensions as well:

• backoffice

• backofficesolrsearch

• pcmbackoffice

• platformbackoffice

• solrfacetsearchbackoffice