Product attribute not available in the content studio

[lisa_w]

Hello at all,

we have connected our Q system of the Marketing Cloud to our shop and the products are available without problems in the Cloud. Now we have repeated the whole process for the P system. It all worked out so far.

Only the product attributes are not available in the Content Studio. Without the product attributes I cannot give any product details in the mail.

I don't know where the problem is in this case. The settings are the same as the Q system. And in the P system you can't adjust any other settings.

Have I overlooked a setting?

Is there perhaps a setting on the interface for transferring the data?

Does anyone know the problem or has a solution for me?

Best regards!

Lisa

[lisa_w]

I found my bug and fixed it.I used the wrong block. It was my mistake.

[former_member226]

Hi,

Not sure but there could be 2 reasons to it:

1. did you check you setting in Content Studio for Personalization. Make sure that whatever Segmentation profile is assigned to Settings should have "Product Attributes" visible.

2. If profile is assigned and still unable to see the attributes then can you kindly check the attribute settings as shown below:

Thanks
Saurabh

[lisa_w]

Thanks for your answer.

But we don't use the Sales Cloud. We only have the marketing cloud and the shop.

And in the Q system I can display the products normally in my template without a segmentation profile. An in P System I can't find the Attribute.