Proceed to deploy phase disabled in marketing cloud

[former_member201769]

Hi Expert,

We have requested the production system and have got it from sap . As per the on boarding guide , we have to click on proceed to deploy phase to transfer the initial configuration from test to marketing production system . For me this button is coming as disabled in the system . For me set status button and all enabled . I dont have business role access so can't see if any roles is causing the issue . Any suggestions .

Need help urgently .

saurabhkabra2009 kunalkumar.bansal vervinckt.joyca schneidert Any suggestions !!

[guipaulino]

Hello rashmiranjan.behera,

How did you solve this? I have the same problem. All settings have been confirmed but 'run to deploy phase' button is disabled.

BR

Guilherme.

[vervinckt_joyca]

Hi Rashmi,

Did you create a change project on the homepage of "Manage Your Solution" (top right)?

Kr

Joyca

[former_member201769]

Hi vervinckt.joyca

May be business role issue also . Once let me check that . As i am not having the business role access , not able to see anything . Thanks for your reply.

Regards

Rashmi