prices are not displaying in order history page but it is displaying in backoffice

[Former Member]

Hi Experts ,

Facing some issues to understand about Prices .

Some products are displaying without price in order details page storefront but prices are showing in backoffice .

Could anyone please suggest me on this why its happen and which scenarios it can be happens.

Regards,

Satish

[Former Member]

Hi Saurabh,

Thanks for your reply again.

Problem is that 3 products are cancelled two time by logistic team and third time ,the same all three product are confirmed with 0 price but price is showing in backoffice .

So as per your 1st assumption , lots of product are displaying with price in order page but some product(3 product) are showing price in storefront but price are visible in backoffice .

for your 2nd suggestion , regarding your flexible search query , it is not possible i think so because if its happen then price will not show for lots of product but price are showing for lots of product except 3 product .

Please suggest more on this if possible .

Regards,

[Former Member]

Debug your controller that is responsible to display order history. in OOB implementation, it is /orders endpoint of AccountPageController. I think your populator is not converting price information and that is why are not able to see anything in order history.

Also check if you are using net or gross tax strategy. Also, write a flexi-query in HAC on PriceRowModel type to see if you get valid data. (use admin user to run the query)

If you do, again run the same query using anonymous user, see if you get valid data now. if no, you may need to change user to admin before you fetch the order history.

hope it helps. good luck.