on ‎2021 Dec 17 12:16 PM
Dear Experts,
when uploading an Interaction Contact, is there a possibility to check the postal code for the correct format (like Set Country-Specific Checks for Business Partners)?
Our Use Case:
We upload an Interaction Contact (e.g. through a contact form) into SMC. In some cases a wrong postal code (e.g. not matching the country or in an incorrect format) could be entered.
In SMC, a campaign transfers a lead to C4C.
There the contact is set as a "Business Partner in Preparation" and is then transferred back to SMC as a "Business Partner in Preparation".
In SMC, this runs into errors because no address validation is performed when the Interaction Contact is uploaded.
Thanks in advance!
Katharina
Request clarification before answering.
Improvement Request created: Improvement Request Details - Customer Influence (sap.com)
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Hi Katharina,
currently there is no standard feature to check postal codes during CSV Import.
Perhaps this could be done using a BadI implementation.
best regards
Andreas Franz
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