Possibility to authenticate user by scanning a fingerprint in SAP Customer Checkout?

[cornelius_beck]

Hello,

Is it possible to have some form of biometric authentication(e.g. scanning a fingerprint) to login into or allow some transaction in SAP Customer Checkout?

Furthermore is it possible to configure SAP Customer Checkout in such a way, that the user has to authenticate himself before any transaction in SAP Customer Checkout is executed?

Best regards,

Cornelius

[bikash_bansal · Accepted solution]

Hello,

For users, you can select "option after posting" = "Logout" as in the screenshot below. With this the user is logged out after every transaction and this will bring the need to authenticate for every transaction.

In the standard SAP Customer supports the following, you can login using user name and password or you can maintain a Barcode Secret in the User data and then u can also login using this barcode secret. Generally in the barcode secret, the codes from the magnetic card can be maintained that can then be used for Login.

It is not recommended to store biometric data in these fields. Biometric is a sensitive personal data and needs to be handled with care and based on local legal rules and regulations.
However SAP Customer Checkout supports PlugIn concept, and you can create PlugIns to handle the bio-metric validations and then results in user login.

Hope it helps.

If your question in answered correctly, kindly select the answer as "Right Answer". This helps others to follow and easily locate answers.

Regards,
Bikash Bansal
Product Owner - SAP Customer Checkout

[JoergAldinger]

Hello Cornelius,

Yes, this is possible. But you need a plugin in order to achieve this. Then the plugin can take care of logging in from the backend when a certain biometric authentication has occurred.

As to "authenticating" before every transaction I am not sure how often you would require that authentication. I think you have two options: Set the "session timeout" to a really low number, so users have to log back in frequently, or, create two users with different profiles: a general user for item scanning/billing, and a secondary user to apply payments. Then whenever a payment is required you would get an authentication screen requiring credentials for the secondary user, which you should be able to handle using the biometric scan if you got that set up (or a traditional authentication if not).

Hope this helps.

Best regards,

Joerg.