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Populate employee information in the ticket object
former_member66
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on 2020 Nov 18 10:35 AM
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Dear Experts,
I want to populate the employee information in the ticket object overview section, i.e country, emp Id etc. However, I am unable to do the same. This is required as we do the ticket assignments based on locations.I have tried extending the address fields ti ticket overview section, however that didnt help.
Pls help
Thank you
Sonu Kumar
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former_member35
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2020 Dec 14
1:25 PM
Dear Sonu,
You can add the Employee pane to the Ticket overview and the required information should be displayed.
Regards,
Paula
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