Please reset the TFA.

[SAPSupport]

Hi Team,

Please reset the TFA for one of our administrators.

Best Regards

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Learn more about the SAP Support user and program here.

[SAPSupport · Accepted solution]

Hi,

One of your administrators can send a TFA Reset Email to another administrator.

Please refer Product documentation about Admin Actions.

"Send TFA Reset Email - send the administrator a TFA reset email. Once the user clicks the link, they are able to reset their TFA device. Use this to allow the admin to add a new device or change the authentication method assigned to the current device.".

Best Regards,

SAP Customer Data Solutions