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Plain text e-mails not shown correctly in Commnications Panel

madis_malv
Explorer
0 Likes
604

Hi!

It looks like CP is not able to handle plain-text e-mails correctly. Line breaks are missing.

Is there way to make it working or is it a bug? Tested in FP16.100 on-premise and Sinch demo environment.

Regards
Madis Malv

Accepted Solutions (0)

Answers (2)

Answers (2)

madis_malv
Explorer
0 Likes

This should be fixed in Sinch release 21Q2.

I asked also fix for on-premise releases FP17 and FP16.100.


Regards,
Madis

0 Likes

Hi,

known issue, but cannot remember where it was fixed to. Could you create a ticket to follow up?

Br,
Jukka

madis_malv
Explorer
0 Likes

OK. I will create one and post an update here once I get it.


Madis